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MSAI Technology Solutions (MSAITECH) is a division of Medscribe Asia, Inc. (MSAI Healthcare Documentation-USA) that operates as a Managed Services Provider with a global perspective. MSAITECH strives to be at the forefront of managed IT support to bring world-class technology services and solutions right to your door. The rapid changes and developments in the technology industry have a direct impact on every computer user whether they are working on an offsite mobile device or onsite as a part of a network in a large organization. Organizations can rely on MSAITECH to provide the tools, knowledge and guidance to be able to make the most of the technology being used every day.

We understand the technology needs of small and medium enterprises particularly those that do not currently have a dedicated or full IT department. We spend time getting to know you and your business so we can provide solutions that are aligned with your current technology needs and budget. We also gain an understanding of your future goals, so as your business grows and evolves you can rest easy knowing that your technology is also prepared to grow with you.

We believe that in getting to know you and your business, we become your trusted IT service advisor. We build a relationship together to help effectively manage your technology.

Benefits of being with MSAITECH

Why Us?

MSAI TECH strives to be the leading nationwide source of managed onsite and offsite IT support services for small and medium-sized businesses or organizations that do not have a dedicated or full IT department. We are continually improving our services while focusing on assisting customers to be more efficient and satisfied with their technology.

Imagine having a fully trained, fully staffed IT group working for your company. Your focus is on operating and developing your core business. Having MSAI TECH manage your IT support needs allow you to focus on what matters most to you – your operations. MSAI TECH offers managed onsite and offsite IT support service plans that makes it simple to have your very own IT support group.

MSAI TECH can help you build a successful business, efficient operation and satisfied computer experience by having a trouble-free and secure computer IT system. We can help empower your business success by helping you effectively use and manage your technology systems. We also offer an array of technology services that can help you deal with the daily challenges and come out more productive.

The Solution

MSAI TECH delivers IT support equivalent to the level of support found in large companies. The key difference is that, CTS-PH is affordable. For an affordable flat rate subscription fee on our support plans, we give customers the highest quality service possible by utilizing local onsite Troubleshooters and network management tools and applications performed over the internet by offsite or remote team of Troubleshooters.

We help you minimize the hidden costs of computer ownership which are considerable. Whether you already have some technical expertise on staff or not, we can provide whatever expertise you need but do not have.

MSAI TECH provides IT services for special technology projects and per-incident services. For a reasonable project-based rate, we plan and implement special IT projects. We view ourselves as an extension of your business or operations. Our goal is to help you reduce your total cost of technology ownership by reducing your technology-induced stress level.

Solutions Profile

  • PC Troubleshooting, Repair and Support (Onsite/Field, Offsite/Remote, Phone, Email, Chat)
  • Preventive Maintenance Services, PC Tune-Up
  • Business Continuity, Data Recovery and Backup Solutions
  • Endpoint Security, Anti-Virus/Malware Solutions
  • Wired/Wireless Network Design, Setup, Implementation and Maintenance
  • Managed Support, Systems Administration
  • IP Telephony / IP-PBX / VOIP
  • IT Infrastructure, Desktops, Laptops, Servers
  • Software Licenses
  • Online Technology Training Courses

Solutions, Partners and Technologies